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You should report any claim promptly to us or your agent. We promise to handle it quickly, fairly, and professionally.

We vigorously defend our policyholders against fraudulent and unfounded claims.

Our claims staff can provide valuable feedback to help you reduce future claims and insurance costs.

We can tailor claims programs to meet policyholders' special needs, and we provide claims service for certain other insurers.

Report a Claim

Please use the contact information below for reporting all claims other than Workers Compensation.

Claims First Report Phone Line:
(888) 856-5522
Claims First Report Fax:
(888) 291-6262
Claims General Inquiry:
(888) 856-5522 or [email protected]


Hurricane Awareness Claim Procedure